Also, if you have more than two payments with insufficient funds in the past 12 months, you won't be able to make a payment online. If you are a dealer customer, please visit Auto Dealerships in the Commercial section of wellsfargo.com for all information about commercial products and services conveniently located in one place. File a Dispute Online. You can also mail your payment along with instructions that you would like the additional amount applied to principal only to: Wells Fargo Auto Bank ABA Routing # International: WFBIUS6S If you want to make payments or manage your account, select the Auto Loan tile from Account Summary, which will take you to the main Auto Loan page. We appreciate your interest and would love to hear from you. With a simple interest loan, interest accrues daily. If you purchased Guaranteed Asset Protection (GAP), Credit Life Insurance, and/or Accident & Health Insurance, and would like to cancel the product(s), you may call us at 1-800-289-8004 to begin the cancellation process. You determine the best times and methods for paying your bills. This is the only confirmation you will receive for ALP Setup. Follow the steps to upload and submit your documentation. We will release title or its equivalent when the loan is paid in full. 2501 S. Price Rd. Refinancing your loan may affect aftermarket products, but it depends on the product you purchased. Jun 14, 2022 Wells Fargo offers excellent customer service. Funds for this Automatic Loan Payment may only be withdrawn from a banking account for which you are an authorized signer. NMLSR ID 399801, Use online banking to make payments, access monthly statements, and view loan activity, Explore which EV is the right fit for you, whether its all-electric or a plug-in hybrid, Discover the potential cost savings and convenience of owning an EV. Make your check or money order payable to Wells Fargo Auto. Eastern Time, Personal Loans, Secured Loans, Secured Lines of Credit and Motorcycle and Specialty Vehicle Loans: Please allow time for the title to arrive through the mail. The total interest paid over the term of your loan may be different from what is shown on your loan agreement. Begin by checking with your motor vehicle department to find out what title documentation youll need. I signed on to wellsfargo.com, but I dont see my auto loan. Lastly, well provide additional resources to help you with any questions you may have. You can make a payment immediately or schedule a payment up to 30 days in advance. To request a copy of the aftermarket product contract, contact the dealership or call us at 1-800-289-8004. Mon - Fri: 8:00 am - 9:30 pm PO Box 17900 As you start paying down your principal balance, the amount of interest you pay each month decreases. Common problems addressed by the customer care unit that answers calls to 800 . Write "Payoff" on the memo line of the check or money order, and include your 10-digit account number or 17-digit vehicle identification number (VIN). Request a free copy of your credit report from annualcreditreport.com or from each of the nationwide consumer reporting agencies: Equifax, Experian, TransUnion, and Innovis. Once the account is paid ahead three months, additional funds go toward principal only. Phone Number: (800) 289-8004 Website: . The dealership will contact us to pay off the loan on your behalf. You can set up to receive eBills from payees who offer electronic billing when using Bill Pay. Contact the coverage provider for information on how to file a claim or how to use the product; their contact information is listed on the aftermarket product contract. From. Were available to assist you Monday Friday, from 7 am to 7 pm Central Time. The bank is in the process of identifying affected customers and how much they . For general assistance outside of SCRA hours, call us at 1-800-289-8004. Mon Fri: 8:30 am 9:30 pm For a more convenient way to pay, consider making a payment online. . 2022 Wells Fargo Bank, N.A. Its quicker and easier than writing and mailing paper checks. Wells Fargo Auto Loan Details. Title release timelines vary by state and are based on where your loan was originated. Other ways to pay. 15 14. Eastern Time, 1-866-281-7436 Interest is added to your loan balance every day (or sometimes once a month), that's why your loan balance changes daily. Once your due date is advanced three months, all additional payments will be applied towards principal. Eastern Time. Call us for more information or if you need assistance making a payment. You can also call us at 1-800-289-8004 or download the automatic loan payments authorization (PDF), complete the form, and return by mail or fax. Please call Customer Service at 1-800-289-8004, Monday through Friday, from 5:00 am to 7:00 pm Pacific Time. We will use the shortest timeframe to release the title according to the type of funds used for payoff or if the loan originated in one of the states listed below, whichever is less. If you have additional title-related questions, please call us at 1-888-329-4856, Monday Friday, 7 am to 8 pm, and Saturday, 7 am to 5:30 pm Central Time. You can also call us at 1-800-289-8004. Unlike many other auto loan providers, you cannot sign up for a Wells Fargo auto loan directly through Wells Fargo. Payments can be made from your checking or savings account to your loan account through our automated telephone system or by speaking with one of our customer service representatives by calling 1-800-289-8004. With our Automatic Loan Payment program, you can schedule your monthly loan payment to be automatically withdrawn from your bank account. View all your WellsFargo accounts online, All payment options in one convenient location, Access up to 12 months of statements online, Update your profile for all of your WellsFargo accounts. The customer service rep said it was legit. From there, you can manage your auto loan by selecting the account tile or one of the task icons. Central Time, 1-866-820-9199 While most products are generally not affected, Guaranteed Asset Protection (GAP) coverage typically ends when the loan is refinanced or paid off. Payment Address. Frequently asked questions If you select your auto loan and get automatically signed off from online banking, please call us at 1-800-956-4442 so that we may assist you. Please allow 3 to 5 business days for processing from the date that we receive the required documentation. Wells Fargo came to BBB's attention in November 1978. Confirm your payment to us online through your Wells Fargo account. The Wells Fargo customer service phone number for auto loan payments is 1-800-289-8004. Example After signing on, you will see the Account Summary, which includes your auto loan and all of your other WellsFargo accounts. I bank with Wells Fargo too and have for over 15 years. When you pay more than the total amount due, on or before the due date, the additional amount will pay down your principal balance and will be applied to your next payment due. The amount of interest paid each month changes because the daily interest amount decreases as the principal balance decreases. No, GAP coverage only helps in the event of a total loss and is considered a supplement to your primary insurance. When we receive the request, well send the title documentation in the appropriate format. At the beginning of the loan, the principal balance is higher, and as a result, the daily interest amount is higher. For questions about enrollment or online account access, including username and password, please call Wells Fargo Onlineat 1-800-956-4442, available 24 hours a day, 7 days a week. Make sure Wells Fargo Auto and your local motor vehicle department have your current address on file, so your certificate of title or lien release is sent to the right address. There are limitations and exclusions for GAP, which you can find in the GAP contract. If you select your auto loan and get automatically signed off from online banking, please call us at 1-800-956-4442 so that we may assist you. The answer is yes, you can defer one or more payments on your existing auto loan. Mon Fri: 7 am - 7 pm If you are not making an immediate online payment, please call us at 1-800-559-3557, Monday Friday, 8 am - 6 pm, local time, so we can provide you with an accurate payoff quote. Cancellation requests are generally accepted at the dealership where the product was purchased or by contacting the coverage provider; their contact information is listed on the aftermarket product contract. The aftermarket product contract will state whether the product can be canceled. Wells Fargo Auto You can access and manage your auto loan account from your desktop or mobile device to: If you have questions or need assistance with the enrollment process, please call us at 1-800-956-4442. Fri: 7 am 9 pm If you want to take your financed vehicle out of the country, you will need a signed authorization from us, which must be kept in the vehicle at all times. When Wells Fargo receives the transaction, the money is typically available in the account immediately. Central Time, 1999 - 2023 Wells Fargo. If you defer a monthly payment, this will extend the term of your loan, and the interest will continue to accrue until the next payment is made. Yes. There are several ways to pay off your loan: Sign on to your account, select your auto loan from Account Summary, and then Get payoff quote. If we receive a payment and it has been 29 days since your last payment, then you will be charged 29 days of interest on the unpaid principal balance of your loan. Chandler, AZ 85286. You can also call us at 1-800-289-8004 or download the automatic loan payments authorization (PDF), complete the form, and return by mail or fax. The dealership will assist you in purchasing a new vehicle and creating a new, separate loan agreement for that vehicle. If the check amount is more than $2,500, please call us at 1-800-825-8506, Option 4, for instructions on how to endorse the check and for next steps. Call 1-800-289-8004, 24 hours a day, 7 days a week to use our automated system. Wells Fargo Online 1-800-956-4442 24 hours a day, 7 days a week Report Fraud If you suspect fraud on your account, contact us immediately. Mon Fri: 8 am - 8 pm 1-800-626-9430 Learn more about changing a name on a vehicle title. Check or money order If you refinance a loan that has GAP, you will likely lose the coverage. Your auto loan will appear on the Account Summary. Generally speaking, products or services that have already been provided cannot be canceled. Youll then go to the motor vehicle department to formally request the title change. If your mailed payment is received after the payment due date, and any applicable grace period, there may be a fee for making a late payment. You can make payments at any Wells Fargo banking location at no charge, and a Wells Fargo account is not required. If you receive eStatements, your eStatements are now available on wellsfargo.com. However, fees for the Wells Fargo Same Day Payments ServiceSM will apply. You can make payments at any Wells Fargo banking location at no charge, and a Wells Fargo account is not required. Special Features With a Wells Fargo loan, you can pay in multiple ways: Use the bank's online payment service Set up automatic loan payments Pay in person at a branch location Learn more about Bill Pay: View your payment history to stay organized by knowing who needs to be paid and when. To view your payoff amount, please follow these steps: . Please enable JavaScript on your browser and refresh the page. Please call us at 1-800-559-3557, Monday Friday, 8 am - 6 pm, local time for specific details. Box 29704 City: Phoenix State/Province: AZ Postal Code: 85038-9704 Country: United States Website:. You have many options for making payments. Wells Fargo offers excellent customer service. After we receive the final payment and the account balance is satisfied, we will send you a paid-in-full letter and start the title release process within 3 to 6 calendar days. The dealership where you purchased the vehicle will submit the registration paperwork to your local motor vehicle department. Visit wellsfargo.com to sign on and view your accounts. 1-800-289-8004 If you are not enrolled in wellsfargo.com, you will need to complete the one-time registration to access your eStatements. If the payment doesn't clear, youll need to resubmit the payment once you have sufficient funds in your bank account. If that does not resolve the issue, you can submit a complaint to us online. Seleccione el enlace si desea ver otro contenido en espaol. If you would like to cancel any other products, contact the dealer or coverage provider. You decide which savings or checking account you would like the money to come from each month. If you have questions about the coverage, contact the dealership or the coverage provider; their contact information is listed on the GAP contract. 198.211.122.149 (Note: Military orders showing military coverage while the vehicle is in transit and listed as "Privately Owned Vehicle" [POV] or "Authorization for Shipping" may be substituted for proof of insurance. If you have additional title-related questions, please call us at 1-888-329-4856, Monday Friday, 7am to 8 pm and Saturday, 7am to 5:30pm Central Time. From making payments or viewing your payment history, to requesting a payoff quote, everything is in the same place for your convenience. Availability may be affected by your mobile carriers coverage area. Fri: 7 am 9 pm We're here to help when a loved one passes away. Wells Fargo offers personal loans that can be used to finance dental work. Call 1-800-289-8004, 24 hours a day, 7 days a week to use our automated system. Consider paying with certified funds, such as a cashiers check or money order, which can help you receive your certificate of title faster. One great way to do this is to use Wells Fargos Bill Pay Phone Number. We do not approve permanent relocation for non-military purposes. Wells Fargo Premier Checking Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company.