Hi Sarah, thank you for choosing Wain Homes and for sharing your feedback with us. We also ensure all reviews are published without moderation. They blame the delay is due to Council, the council say its Wainhomes. I would like to receive updates from Wain Homes on this development or others nearby. We understand our North West Customer Care team have been in touch with you regarding the outstanding issues. Bought a house fromWainhomes And have been left with an awful shower.. they have decided to modernise there showers which you would think would be a great thing however it isnt. Moving in day is a big day. The times repairs are carried out will depend upon the nature of the problem and the availability of any materials. These will only be set if you accept. Menu Report this profile . Thanks Shaun and Martin for all the support. But on my 4th try, I got through to Hannah, with whom I had spoken before, and she very calmly and professionally reassured me that it was all in hand, and in fact by the end of the call had sent me the information I needed (a certificate). We bought a house over 7 years ago on the Hillcrest /Miners View development in Up Holland and we are still waiting for the estate roads to be finished off. Get in touch in the way that suits you and well promptly answer your questions and queries. Bought 12 months ago, typically snagging, these took a while to resolve but it was done however there are a couple of points that have really soured the experience with Wain Homes.4 parking bays outside mine and my neighbours house, actually can only fit 3.5 cars and after 12 months still no street sign? Quite responsive as well. first circuit court of appeals address. However the icing on the cake is the lovely lady in customer service, this woman is the rudest and most useless customer service rep I have ever dealt . We use necessary cookies to make our site work. Customer Support; Find a home. Customer satisfaction is our top priority however, our Customer Care policy does not afford greater priority to issues raised on social media. We wish you all the best in your new home. blue jays giveaway schedule. LANGTREE PROPERTIES LTD. Hi Michelle, thank you for choosing Wain Homes and for sharing your feedback with us. However don't expect Wainhomes to fix it they will just ignore emails and shirk responsibility as they always do. Call our Customer Care Team during office hours and well arrange to visit your home to investigate the problem. They claim the Wainhomes property in Honeymead Meadows, South Molton, was riddled with faults including leaky windows, blocked drains, warped floors and even unpainted walls when they arrived.. We have raised the issue via the customer care email address a number of times over the years but there is always an excuse. And if they do, were here to help with that too. When I asked what I should do about a mortgage as I thought a mortgage offer was only valid for 6 months, she told me I should see if I could find a lender who could extend it..just in case!From having first hand experience of Wain Homes I feel that all they are bothered about is their commission on a sale of a property and not about the person buying the property who is spending hendreds of thousands of pounds! This article is converted from Wikipedia: Country house conversion to apartments. We wish you all the best in your new home. We use necessary cookies to make our site work. If you're asking yourself "what does the Stamp Duty cut mean for me?" A couple left "devastated" by the poor construction of their new build home have put the house up for sale on Facebook just 10 months after moving in - at 50,000 less than the original asking price. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. North East Rapier House Colima Avenue Sunderland Tyne And Wear SR5 3XB T: 01915 165 400 North Yorkshire Taylor Wimpey House, Lockheed Court Preston Farm Industrial Estate We have been in our house since December and couldnt have hoped for a more supportive site team, Paul has been very helpful and proactive, the snags were all addressed and he always makes time to listen attentively. All of North West. WAIN HOMES (NORTH WEST) LIMITED Company number 04978580 Follow this company File for this company Overview Filing history People Charges More Officers Persons with significant control Filter. I was a little annoyed that I couldn't get through to Wain Homes, I rang a few times and was on hold, then it went to the "leave a message" facility, which to be honest infuriates me. All the best, Wain Homes. Back . They have done a patch job on the render that looks like a bad council job and they will not put it right, despite promising if there was a noticable join they would re-do the whole render. You can also report the fake account. Oxfordshire . Although the house itself is great with all initial new build problems addressed in a timely and fair manner, We are approaching 7+ years and the estates main access is still incomplete. might seem minor but its very frustrating and Wain Homes don't seem to be bothered to resolve (typical attitude after they have your money) - I have sent Wain Homes my details via trustpilot for further discussion. Hi Jo, thank you for taking the time to share your experience. And whatever your role, we welcome your ideas, opinions and insight. We were sitting in the kitchen of our 2 year old house and watched in horror as the patio window started cracking on its own in front of our eyes. Hi, thank you for sharing your thoughts. Youll find these contact details in your handover documents. Francesca, Simon and Mark have always demonstrated a helpful , positive and cheerful attitude which is greatly appreciated.Thank you Jo. They sent technicians in immediately when they were called to put things needed in place in our house.Very keen to listening to our request and we are really satisfied for buying our first house from Wainhomes.A straightforward process in acquiring the property.Thanks Wainhomes Team. If you're in, we've got jobs in management, construction, sales, site management and at our head offices that could be right for you. Thanks Shaun and Martin for all the support. From flooring to lighting, its your home so tell us whats in and whats out. We take all feedback we receive seriously and would like the opportunity to look into this further. But the weeks settling into your new home are just as important. She diligently chased up the contractors (Kildare Plumbing) who were a little slow in responding (no fault of wainehomes of course). by June 7, 2022. If the water is running into an electrical fitting, turn off the electricity supply at the consumer unit. Absolutely love our new home. When there is only a partial power loss to some sockets, but not to all. Check with your electricity supplier to ensure that they have not turned off the main supply for repair work and that there is no local power failure. We take all feedback we receive seriously and would like the opportunity to look into this further. Great!Tiffany & Kwan. If weve fitted any kitchen appliances or waste disposal systems that break down, you should contact the manufacturer direct. To ensure you receive the quickest possible response, we advise customers to contact the Customer Care Team via the contact details provided and not through our social media channels. These will only be set if you accept. We want to resolve your complaint as quickly as possible. During office hours (Monday to Friday between 8.30am and 5pm) call us on: North West: 01925 885400 Severn Valley: 0117 374 4300 South West: 01392 448900 For out of hours (weekdays after 5pm, weekends or bank holidays) call our 24 hour Customer Care Helpline on: North West: 0345 601 3270 Severn Valley: 0345 366 9917 South West: 0345 601 3594 We are very happy with our new home and really appreciate the lengths Dave went to (and his patience!) Hi Diane, were sorry to hear this and appreciate you taking the time to share your thoughts and experience. FUCK ME NOW. We will keep your personal data safe and will never pass it on to any third party. Someone drilled a hole around 5cm in diameter in our cupboards (its hidden but still) they have put this down as wear and tear!? angle cube knife sharpening; kevin paffrath vs state of florida. Appalling communication.And also, the external render is terrible. Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. Hi Daz, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. After completing our snag list after moving into our new home on Talbot Manor, we have received excellent service. Excellent advice from Jade sale manager , she went that extra mile was extremely professional calm and explained everything.Paul site manager, also outstanding, the few snags we found were corrected within 72 hours.Crown Point is definitely a great build , if you want a house here Id move quickly! Hi Steph and Mel, we'll make sure your feedback is passed on to the team at Crown Point so thank you for taking the time to share your experience. We use necessary cookies to make our site work. And lumps of render missing.Internally the place needs another coat of paint throughout. We use necessary cookies to make our site work. Anita, Martin and Sean were absolutely brilliant! We use necessary cookies to make our site work. Especially Jade and Lewis, they are taking care of their customer, also always provide excellent customer service. Menu Home; Rankings. We also had a follow up call from Sam to check if everything was ok, which was most appreciated.If you do need to contact customer care at Wainehomes, be sure to try and deal through Sam, she is a credit to them. If you're in, we've also got apprenticeships in construction, commercial, technical and finance. Wain Homes colleague. Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. Contractors have no respect at all for the house and treat it like a building site! All the best, Wain Homes social media team. Wainhomes technician Paul goes above and beyond. Location Warrington, Warrington, United Kingdom Work Group Operations Director @ Wain Group Limited Managing Director @ Wainhomes North West Deputy Managing Director @ Wainhomes Nw see more Education University of Central Lancashire Bachelor of Science 1989 - 1994 Skills Land Acquisition Affordable Housing Residential Peter Barlow Email Address It goes against our guidelines to offer incentives for reviews. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Great!Tiffany & Kwan. She was quick to reply to any further correspondence over phone or email, and made they buying process as stress free for me as possible. due by Moral of the story, If you dont mind replacing your windows every couple of years at your own expense then go ahead and buy a Wainhome.EDIT - FURTHER TO WAINHOMES REPLY, THEY HAVE SINCE CONTACTED ME AND SAID THEY WILL NOT LOOK INTO THIS ANY FURTHER AS SPONTANEOUS GLASS BREAKAGE IS NOT CLASSED AS A FAULT!