We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Luckily, weve compiled (and tested!) Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Enjoying This Built In Excerpt? At StubHub, our mission is simple: help fans find fun. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Pro tip: Each number appears to go to a different department. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Singh Cassidy will be based in StubHubs San Francisco headquarters. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). 4 if you have questions about listing tickets. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Somehow, Id have to navigate us through it. Ticketbis makes it easy for users to attend events all over the world. My Secret to the Success of Amazon? Open our virtual assistant, click on "Contact form" and let us know how we can help you. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. Every order is 100% guaranteed. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. If a crisis like this had hit us earlier, wed have been in better shape to weather it. Then came the coconut, an event none of us could have predicted. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. In 2015, eBay enabled $82 billion of gross merchandise volume. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support All Rights Reserved. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. How do I get my tickets back if they didn't sell? Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. In this regard I was right; but major unforeseen risks would also unfold on my journey. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. StubHub will send you an email with instructions on how to claim your refund or credit. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Founder oftheBoardlist, Former President ofStubHub at. Give us a call if you need help with something urgent. We would be the company acquired, not the ones doing the acquiring. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. 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As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Choose Possibility: Take Risks and Thrive (Even When You Fail). It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. Our RSS feed includes all eBay news articles published on this website. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). customersupportuk@stubhub.co.uk. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. Founded in 2,000 and with presence in over 40 StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Read on to get the help you need to contact StubHub. It The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Fax Number: 1 Call 1-866-788-2482. StubHub gets a lot activity from users on Facebook than it does on Twitter. WebStubHub has 21 current employee profiles, including Founder Eric Baker. Personally, though, I found it disappointing. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. By using our site, you agree to our. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Our RSS feed includes all eBay news articles published on this website. It was time for me to choose possibility once again. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. Joo Almeida D'Ea Head of Integration Office. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Check out, All tip submissions are carefully reviewed before being published. Jeff Zwelling TBD. The Utah-based firm announced on LinkedIn it I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. To provide a deeper support system beyond grants, we lend our After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Alternatively, I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. How do I ask Stub Hub to list an event for which I have tickets? The transaction, subject to customary closing conditions, is expected to close in mid-2016. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Evaluating all of these factors, I agreed to join the company. We use cookies to make wikiHow great. form" and let us know how we can help you. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. StubHub is an eBay company (NASDAQ: EBAY). 2 if you have questions about buying tickets. WebNYC Flagship Office - Stubhub. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). Its possible that someone with an identical problem has posted for help before. By signing up you are agreeing to receive emails according to our privacy policy. How do I contact? Suite 1 Avon, NY 14414. info@quicklees.com The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Terms of the deal are not being disclosed. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. wikiHow is where trusted research and expert knowledge come together. The contact number is only for US and Canada. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. % of people told us that this article helped them. WebOUR PARTNERS. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). Personally, though, I found it disappointing. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. Within nine months of my arrival at StubHub, thats exactly what happened. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Joel Santirso Senior Product Manager. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. the exact pickup location and times. Copyright 2021 by Sukhinder Singh Cassidy. I live in Singapore where the StubHub app is not avail. 1 if you bought tickets and you have a problem with them. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. They mention on their website that you should call their normal customer service number to ask about adding an event. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. AtStubHub, our mission is simple: help fans find fun. If you buy through links on our site, we may earn a commission. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. The more I learned about StubHub, the more excited I became. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Stubhub serves customers worldwide. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach.