$ 5,199.00 $ 4,699.00. After some thought, we purchased the G-7 and just love it. As of 1-15-2023 the website is still down. . Bluetooth Waterproof Audio with built-in speakers & subwoofer - INCLUDED. What do you want to bet this company claims bankruptcy soon and everyone who already paid gets nothing. Thanks for your review Jerry. IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. So he came out again. Take a virtual tour of one of our showrooms. It took 8 months to get the extra filters that I purchased at original purchase date. Thanks LPI. In addition, my balance increases monthly and is now showing 3200.00. I was initially told that I was not operating it correctly until I informed them that the actual audio system was not installed. Here, well show you three incredible luxury, Looking for the best two person hot tubs & spas? Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Up to $1,000 off your spa! Did you ever receive it?? Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. If youre someone who demands the best of everything, premium features like those are a need, not a want. They are all under 5k. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. My purchase date was 10/30/2020, We were promised delivery By February 2021. Shoulder & Calf Jets. Read about the different types of hot tub insulation and the pros & cons of each. Dominate search results. I am now paying out of pocket for repairs to my spa, even though it is under warranty. So to contact the manufacturer just call that guy back. Then an estimated completion date of June 26. It is now 11/9/2020 and still no repairs for the panel or cover. When a technician installed it, he found that the touch pad didn't work. Compact yet powerful, How much is a swim spa? Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp Dimensions: 81 long X 63 wide X 33 high They moved my manufacture date multiple . Cailley Hammel. As of now Im not sure if it will ever be a reality and not just a money scam. What a scam. We are not seeing an order or warranty request under your name. Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. Below are must have products from our top sellers. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. I called again because even though I have the hot tub set to run twice a day at 2 hours each time on the economy setting, it runs randomly. 140 complaints closed in the last 12 months. Sincerely. After months of waiting, yes months we finally got it delivered. At Catalina Spas we believe in an overall approach to health, exercise and relaxation. They only care of you pay and once that happens they can stall you for years and never give you anything. Aqua Living currently operates 35 stores, with 110 more expected to open over the next two years. DO NOT BUY FROM LPI INC!!! It appears that access is not available on two sides of the spa. Only he didnt actually fix it. This was built, shipped to the store and then delivered to my house on 10/30/22. The only paperwork we got from LPI,INC said SPA INVOICE with no number but it does have a Serial #181983. It has been over 200 days since I paid for a hot tub from LPI that I never received. With our AnyTemp System you can enjoy daily hydrotherapy, exercise . In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. I have a Huion H610 Pro V2. I told him I paid $7447 for this Hot Tub and all Im getting is a run around by the manufacturer, So he was the next person I called. A representative from the company will contact the customer, today, to discuss alternative options. BBB is here to help. We purchased a swim spa in March 2022 from a local dealer in Pensacola, under the agreement that a damaged corner panel would be replaced under warranty by the company (LPI). If you have back pain, especially lower back pain. I was 4-5 months out from my purchase date and they said it would be done nov 1st . Upon delivery we found the tub was missing the glass balls, filters, and headrests that went to the hot tub. BLUETOOTH EARBUDS WASH Cleaning Pen Brush Anti-clogging For Wireless Earphones F - $14.63. I don't think Dr Wellness has a tub anywhere near 20k. Probably due to illegal aliens working there with no leadership. I have never been lied to so often by so many people in my life. One of the best Hot Tub & Pool, Home Services business at 670 Albion Ave, Schaumburg IL, 60193 United States. They have proprietary jets in them. an outstanding level of service, and prices that cant be beaten. I called the company 12 times to have this resolved. I bought my hot tub in June of 2022; they told me it would be in by July 9th the 9th came and we had no communication stating the delivery date was going to be late. Then a seal broke and I called and they just wanted to tell me that I was out of warranty. However, even with the best care and use, your cover will eventually need to be replaced. lpi aqua living. The overall objective of the IGAD LPI is to enhance the contribution of the livestock sector to sustainable food security and poverty reduction in the IGAD region. We currently have been carrying out bucks to fill the tub. Up to $1,000 off your spa! I just want my money back. My Hot Tub was ordered 5/21/2020 and was not delivered until 10/8/2020. Jul 28, 2020 LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. BBB Business Profiles may not be reproduced for sales or promotional purposes. I use the hot tub once a week. An air lock occurs when air gets stuck in the plumbing lines of your hot tub. Aqua Living Factory Outlets is a company that sells a wide variety of hot tub and swim spa products. AQUA LIVING FACTORY OUTLETS - Revdex.com User Friendly System Controls Topside. From the grocery store to the park to family road trips, your dog is always by your side. I read the fine print on the contract and it says if your payment is late there will be a 15$ or 5% late charge if I dont make a payment even though it hasnt been delivered. Bluetooth speakers did not work upon arrival and needed to be replaced, then we noticed a leak we made a warranty claim which they initially tried to deny based on the purchase vs the actual received by date. After all, eight-person hot tubs may look impressive, but for those who dont need them they can be unnecessary and difficult to maintain. As you read the attached e-mails, I asked if the cover had metal 'strips / bars' on the sides of the cover so I could use it with my current hot tub cover lift. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The screws they use are not suited for the elements. 215 were here. SpaRetailer is the definitive trade publication for the hot tub industry, committed exclusively to reporting vital market research and practical tips to aid spa retailers in the day-to-day operation of their businesses. Its a good question! It's no wonder that Catalina Spas are considered to be the most popular spas in the world. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN. . People with delivery issues especially during this time, should be aware that many manufacturers are far behind in producing in stock for their distributors and retailers. With locations across the country youll always find the best deals. I have had my hot tub for 3 years and it has been nonfunctional for about 1.5 years. However, within the last few months the customer service department in TN have been outstanding to work with. Click on an image below to learn more about the product. We make sure the activities are fun and entertaining. Every time I call back I end up on hold and nobody ever picks up the call. Here we discuss the water chemistry basics & how to prevent mineral buildup in your hot tub. LPI is responsive but not actually taking care of the core issue and they need to be held accountable. Numerous emails and messages went unanswered to **** from customer service. I come to find out this control panel is a known defective component but they continue to ship out the same control panel. During the pandemic, I lost my job and worked with LPI on payment arrangements. No I sent a email and they said they would try to start building it at the end of October. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers. Withdetailed information on each of the hot tubs,you will discover new features and what to look for when picking out your dream spa. Aqua Living Factory Outlets - Home - Facebook Aqua Living Factory Outlets Houston | LinkedIn Amy takes a trip to LPI's new facility in Johnson City and finds about about the company's acquisition of Catalina Spas. Find manufacturers and suppliers in the most extensive searchable database in the industry. By focusing on the motions and movements of the program . The headrests were missing the magnets that attach them to the tub. Jacuzzi Group Names Licensing Agency Beanstalk for Global Representation, Pentair Honored for Impact by Real Leaders, PHTA Leadership Certificate Program, Powered by Cornell University. Learn how to properly clean & maintain the longevity of your spa cover. What state do you live? Once we filled the tub we noticed that the Tuff cover does not sit correctly on the tub and it leaks out hot air and makes it so we have ice build up. . The official groundbreaking for the Bristol Senior-Community Center in Bristol was held today, Monday, June 6th at 101 South Labelle Avenue with various county officials and residents on hand. The solution? This field is for validation purposes and should be left unchanged. There have been 32 payments in the . My electric last year jumped up $400 each month due to the issue of the cover not sitting right so the tub can not heat correctly. Aqua Living Factory Outlets 12 reviews Claimed Hot Tub & Pool See all 76 photos Write a review Add photo Location & Hours Suggest an edit 6414 Horsepen Rd Richmond, VA 23226 Get directions Amenities and More Accepts Credit Cards Accepts Android Pay Accepts Apple Pay Accepts Cryptocurrency 6 More Attributes Ask the Community Ask a question Q: So you better learn to work on it. We called our Citi card reporting fraud and the charge was reversed conditionally on 8/19/22 and under investigation. Sometimes less is sometimes more, and hot tubs are no exception. When calling them back the person on the phone is rude and made me wait about 10 minutes. I currently have spent $753.99 so far. The variety of hot tub styles, which are offered at a range of price points, enables almost anyone to have a spa-like experience, Aqua Living2023-02-28T13:08:49-05:00February 27th, 2023|0 Comments, If there are only a few people you plan on inviting into your hot tub (lucky them! Ok going to be 3 weeks .3 weeks go by call to check hasn't been built yet will call when it is another 2 weeks he calls its been built but won't ship till I pay balance they wouldn't even ship it to the store ok I I ask the balance he gives it to me I think to my self that seems high but ok I drive to the store new guy very friendly takes cash gives me the receipt when i got home they hadn't taken off the deposit i put down call the store he can't help me call the rep spend 20 minutes expaining what happened finally he saw there mistake another 2 weeks they call its in I go get it something told me to check it it was damaged the person there took pictures and I took pictures they said they would call the manufacturer and I called the dealer dealer sayyou have to email warranty department I do that and they say ok they will take care of it 4 months later have not heard a thing the dealer wanted a review wow why would anyone want a bad review maybe the owner of the company LPI will read this and take care of it 3 of my friends have bought new hot tubs not from aqua living poor communications and follow thew buy the way it took a month to get refunded the over payment. For more information on how to properly research and purchase a hot tub then make sure to look at our hot tub buyers guide pages. Several weeks went by and they never showed up.