During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. Ordered Ham, egg & chips. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Or by navigating to the user icon in the top right. Then for a cup of tea. It's great that there is an ice rink in the local area that anybody can go to. Call us 01283 703355; Email us info@ . First of all this review is for the restaurant only. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, Planters at Bretby Tickets, Products, Membership Plans, Gift Vouchers More restaurant details. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Off I go again to get more cutlery. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Food was tasty but there was no apology for the wait,only beingtold Well we are busy. The population of the civil parish as of the 2011 census was 893. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Crockery all in good order; tea pits poured well. 171. In the spacious restaurant I choose the full English breakfast with a latte. The action you just performed triggered the security solution. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Tagine had cool spots! The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. 10:00 AM-4:30 PM . The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. Planters At Bretby Garden Centre - Sluurpy Hopefully, just a bad day.More, Needing new garden tools and plant stock, this was our obvious venue to visit. the food we got was freshly made and tasty. Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. Download the app Get a free listing Advertise 0800 777 449. keywords location . Tripadvisor performs checks on reviews. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Lunch on Saturday luke warm. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travelers: Bretby Lane, Burton upon Trent DE15 0QS England. Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. We've had quite a lot of families already come down to have a go on the ice. This is a nice garden centre let down by poor service in the restaurant / coffee shop. Search for local Garden Centres near you and submit reviews. Your IP: "We're really excited to see what else is in store for the rink in the lead up to Christmas.". My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). The toast was on the plate with the rest of the food and was soggy from the beans. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Planters at Tamworth & Bretby | Planters Garden Centres To be fair, we were offered free drinks or a cake as compensation. well I'd have thought that was fairly obvious really. Planters At Bretby Garden Centre opening times - FindOpen We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. Budding skaters can get onto the ice until January 7. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Can a gluten free person get a good meal at this restaurant? We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. looking forward to seeing you all there. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Can a gluten free person get a good meal at this restaurant? So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Won't be revisiting. You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. We're back at Planters at - The Open Air Country Fair | Facebook cake was expensive, what was left of what had been there, many empty uncleared plates and domes. What do you think about Planters At Bretby? So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Opening times for Plant Nurseries & Garden Centres in Bretby - FindOpen Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. 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Christmas Craft and Gift Fair at Planters Bretby - Families Online If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Hopefully, just a bad day. Claim your listing for free to respond to reviews, update your profile and much more. We noticed that many people who arrived after us had already had their food. the food we got was freshly made and tasty. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. New menus, again, because there has been another price increase. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. is yeoville, devon! We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. tad expensive but you know how much it is before booking and going. Planters at Tamworth & Bretby | Planters Garden Centres So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. Mince pies had hurriedly been put out, with a very good price reduction on those. Some amazing stalls in attendance our fair offers a great few hours out . 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The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Sadly we wont be returning for lunch again, when you pay this much I expect quality. cafe/restaurant was fairly busy. please bretby have it all year round. Crockery all in good order; tea pits poured well. It was swimming in grease. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. To be fair, we were offered free drinks or a cake as compensation. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: Crockery all in good order; tea pits poured well. I know the intention is good but they looked so forlorn and very very sad. Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed Great prices with both too.Then for a cup of tea. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. All seemed cheap food, with little thought to the preparation. New menus, again, because there has been another price increase. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. But then I got to the peas, these weren't even Luke warm, they were stone cold. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. 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Something went wrong, please try again later. The garden centres open in Derbyshire and their opening hours Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Let us know with the button below. Get quick answers from Planters At Bretby staff and past visitors. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Wet & Brown Lettice leaf's. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. Improve this listing. with wet runny prawn sauce! Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Thank you for taking the time to review our Garden Centre & Restaurant. Mince pies had hurriedly been put out, with a very good price reduction on those. PLANTERS AT BRETBY, Burton upon Trent - Tripadvisor Didnot taste as expected. We normally spend some time looking round all the lovely plants but the music is rather off putting so we dont stay long. E-mail. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. We noticed that many people who arrived after us had already had their food. We are celebrating over 20 years of our family owned Garden Centre and over 10 Years of our Restaurant, come and see our fantastic Garden centre that has also become a Garden Centre Association "Garden Centre of Excellence" that means we're one of the best Garden Centres in the UK. Ranked #18 of 30 Quick Bites in Burton upon Trent. Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? my little girl absolutely loves it so thought we would pop by and leave a review. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Tripadvisor performs checks on reviews. Then we have to lay the pipes down to pump the liquid on and freeze it. Click to reveal Planters at Tamworth & Bretby | Planters Garden Centres There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Service Wonderful but no Brioche Bun for Burger. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Afternoon tea - Planters At Bretby, Burton upon Trent Traveller Reviews When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. Anyone on or off Facebook. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Plates taken away but nothing more happened. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. 19 Ashby Rd E, Bretby, Derbyshire, DE15 0PS . My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Garden Center. I will pass your comments on to the team. btwthe map isnt for bretby by burton on trent! Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. Staff were lovely and friendly. The machine ran out of coke but we were told that it would be back up and running in a couple of minutes but under the they would bring our drinks over to us.. hmm. Bretby Lane, Burton upon Trent DE15 0QS, England. Ice skating was being thoroughly enjoyed by family groups. stingy servings of coffee syrups - you can barely taste them." Nic. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. No one at any time during our meal did anyone come to the table to check that everything was okay. Planters at Bretby Ltd, Burton-On-Trent | Garden Centres - Yell Off I go again to get more cutlery. Ask davidrQ6349LE about Planters At Bretby. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Open full screen to view more. We always enjoy our visit here, products available and reasonably priced. What Types of Materials are Ideal for a Greenhouse. open in a new window open in a new window open in a new window open in a new window open in a new window . I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. Bretby Garden Centre - Google My Maps Wet & Brown Lettice leaf's. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Bretby Garden centre - Review of Planters At Bretby, Burton upon Trent Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. 219 Reviews. When we first asked for an update, we were told that they were busy and there was a bit of a delay.